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Melbourne, Yarra Valley & surrounds

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Melbourne Frequently Asked Questions

What is the best time of year to visit Melbourne?
If you want to experience Melbourne's culture and cuisine, nightlife and arts then, travel between March and May or September and November, when the weather is mild and the city is full of life. Enjoy the spring and autumn colours in Melbourne's parks and gardens, and explore its diverse neighbourhoods. Don't forget to check out Federation Square, St Kilda Beach, the Melbourne Zoo, and the Queen Victoria Market.

Where are the things to do in Melbourne?
Name your passion and Melbourne can match it. Explore Melbourne’s eclectic precincts and fringe suburbs and dive in to uncover quirky restaurants for cheap, filling lunches; coffee worth boasting about; underground art; hidden dens and rooftop bars; green spaces; fancy places; and some good yarns along the way.

Melbourne is the gateway to Victoria’s world-class wineries, natural springs, peninsulas, spectacular coastline and alpine villages. Don't miss a visit to St Kilda Beach, the Melbourne Zoo, and the historic Queen Victoria Market. There is no shortage of things to do in Melbourne, with so much to offer right on your doorstep. If you're planning a holiday in Sydney & NSW, explore our Melbourne travel guide crafted with help from our Melbourne experts to make the most of your trip. 

How to find the best holiday package to Melbourne?
Visit our Melbourne deals section on our website or sign up for our newsletter to get the latest holiday package deals sent straight to your email.

Where to stay in Melbourne?
Melbourne offers a range of accommodations to suit every budget. The CBD is perfect for those who want to be close to major attractions and public transport. For a more bohemian vibe, consider staying in Fitzroy or Carlton. Southbank and Docklands offer modern hotels with stunning city views.

What should I pack for my trip to Melbourne?
Melbourne's weather can be unpredictable, so pack layers. Include comfortable walking shoes, a light jacket, and an umbrella. In the summer months bring sunscreen, a hat, and sunglasses. In the winter (June to August), pack warmer clothing and a coat.

Do I need travel insurance for Melbourne?
Yes, it is highly recommended to have travel insurance for your trip to Melbourne. We offer a range of travel insurance options suitable for travel to Australia. Find more information on our website.

Can I use New Zealand dollars in Melbourne?
No, you will need to exchange your New Zealand dollars (NZD) for Australian dollars (AUD). Currency exchange services are available at airports, banks, and exchange bureaus. Most credit and debit cards are widely accepted.

Do I need to hire a car to get around in Melbourne?
Hiring a car is not essential in Melbourne as it has extensive public transport system, which includes trams, trains, and buses. The free City Circle Tram is great for getting around the CBD. However, we recommend renting a car if you plan to explore the beautiful regional Victoria.

Where is the best place for shopping in Melbourne?
Melbourne is a shopper's paradise with a variety of options. Visit Bourke Street Mall for high-street fashion, Chadstone Shopping Centre for luxury brands, and Queen Victoria Market for fresh produce and unique souvenirs. Explore the laneways and arcades in the CBD for boutique shopping and quirky finds.

How can I get around Melbourne without a car?
Melbourne has an efficient public transport system. Use trams, trains, and buses to get around the city. The Myki card is a convenient way to pay for all public transport. For shorter trips, consider rideshare services like Uber and taxis.


Where are the best places in Melbourne for food and drink?
Melbourne is Australia's culinary capital so whether you're craving Italian, Asian, or something else, Melbourne has you covered. You'll find mouth-watering restaurants and cafes all over the city, but here are some of our favourites. For a taste of Italy, head to Lygon Street in Carlton and enjoy pizza, pasta, and gelato. For a variety of Asian flavours, check out Chinatown in the CBD and sample dumplings, noodles, and more. For the best brunch in town, don't miss Fitzroy and Collingwood, where you'll find hip cafes and cool bars. Make sure you try the best coffee and bagels in Melbourne at Manchester Press café in a converted warehouse in Rankins Lane - it's usually packed, so get there early.

What are some family-friendly activities in Melbourne?
Melbourne is a great destination for families. There's plenty of things to do for the whole family in Melbourne from interactive museums and kids' festivals to zoos and wildlife parks. You can enjoy the natural beauty of the Royal Botanic Gardens, explore the interactive exhibits at Scienceworks and the Melbourne Museum. If you are looking for some fun and excitement, take a trip to Luna Park in St Kilda for amusement rides and games.

Meet our Victoria specialists

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Torin Wilson

Torin Wilson

House of Travel High Street Lanes, Christchurch CBD

With over 12 years of experience in the travel industry and a proud gold award to my name, I’m passionate about discovering and sharing unique destinations with my clients. I believe that every journey should be special, which is why I take the time to understand your preferences and curate experiences that truly resonate with you. Let’s explore hidden gems and off-the-beaten-path adventures together—because travel is about creating unforgettable memories!

Torin

Pauline Gooding

Pauline Gooding

House of Travel Te Awamutu

My first big trip was off to Camp America many years ago. As soon as I stepped foot on the first big international plane, the travel bug bit me and I never wanted to stop! Eventually I had to get a "real job" and what better job than as a travel agent. 

Since then I've enjoyed sending many more people on their first big exciting trip overseas, on family holidays, honeymoons, reunions, road trips, girls trips and any other reason you can think of for travel!


Pauline

Esther Ru Bay

Esther Ru Bay

House of Travel Papamoa

For over 20 years, I’ve had the incredible privilege of helping people explore the world. From weekend getaways to once-in-a-lifetime journeys, I’ve sent travelers to every corner of the globe—each trip teaching me something new and deepening my passion for travel planning.

What I love most is working with people to craft experiences that go far beyond just itineraries and bookings. Whether it’s a romantic escape, a family adventure, a cultural deep dive, or a soul-searching solo trip, I take the time to understand what matters most to you. Together, we create meaningful, memorable journeys that you’ll carry with you for a lifetime.

In the past few years, the travel landscape has changed dramatically. Flight disruptions, evolving health regulations, and new requirements have made things more complicated than ever. But with experience comes adaptability. We've become experts at staying ahead of the curve—navigating changes with confidence, keeping you informed, and ensuring your plans stay on track no matter what.

My goal is simple: to take the stress out of travel so you can focus on the joy of discovery. From the moment we start planning to the moment you return home, I’m here to make your experience smooth, enjoyable, and truly unforgettable.

Travel might be more complex today—but that’s exactly why having someone in your corner makes all the difference. Let’s plan something amazing.


Esther

Cherone Wilson

Cherone Wilson

House of Travel Howick

Travel has been a constant in my life since my OE started with a classic Contiki trip through Europe, followed by working in London and traveling through the UK, Turkey, Egypt, and Israel. I also spent a year working in Iceland—a now trendy travel hotspot—before returning to New Zealand.

In 2000, my family moved to the middle east living in both Saudi Arabia and Bahrain, which provided an exciting base for exploring nearby destinations. We had unforgettable holidays in Austria, France, the UK, Cyprus, Egypt, Jordan, Turkey, Sri Lanka, and Kenya.

Returning to New Zealand marked a new chapter of travel, this time without children. Recent adventures have included Vietnam, India, China, Peru, and Cambodia.

My travel career started with Singapore Airlines and since 2019 I’ve been consulting at House of Travel in Howick.  I love talking and connecting with clients, listening to their travel dreams and turning them into memorable experiences.  

Whether you're looking for an island getaway, relaxing cruise or an exciting adventure, I’m here to help you plan the perfect trip.

Travel is an adventure that brings the world to life. 

Cherone

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