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Hi, I’m Jo and I joined the House of Travel Papamoa team in April 2022 not long after the borders opened and it’s fair to say it’s been crazy busy ever since!  No two days are the same and I thrive working in a fast-paced environment.   I have been working in Travel for around 10 years and started in January 2009 at Flight Centre Mt Maunganui and then moved to Auckland in 2011 to step into a management role to open their new retail store in Royal Oak.  I then moved back to the Tauranga area in early 2013 and opened the Flight Centre in Bayfair.  Opening two of Flight Centre’s stores gave me an incredible learning experience and insight into building a business and taking it to incredible heights!  I was also in charge of training multiple new to the industry staff members.  Before Travel I worked in banking for 4 and half years both in the retail branch and the business banking team. 

I have great attention to detail, excellent communication skills and am down to earth, friendly and approachable.  I love meeting new people and building relationships with my clients.  I love putting together itineraries and working closely with you to find your perfect fit.

I'm passionate about travel to Canada and the UK.  As I lived in Vancouver for 6 months and London for nearly 3 years on Working Holidays.  I’ve also spent 3 weeks in Egypt and over 6 weeks in South America.  I’ve travelled on my own to Asia and then jumped on an Intrepid Cambodia tour.  I have also done a 28 day Topdeck Camping trip around Europe and travelled independently using Eurail passes and the Eurostar. Along with many other exciting adventures!

My partner Duncan and I have two children, a son 10 and daughter 9.  We have been on family holidays to Bali and Fiji, staying at Plantation Island and the Naviti on the Coral Coast.  Duncan and I also experienced a Viking ocean cruise (adults only) and absolutely loved it! I have just returned from visiting Darwin, Litchfield and Kakadu National Parks in the Northern Territory, taking the Ghan from Darwin to Adelaide.  I was very fortunate to take a scenic flight over Uluru and Kata Tjuta – just breathtaking!

We live locally in the Papamoa Hills and own a lifestyle block. We love the outdoors and taking advantage of the many wonderful things on offer here in the Tauranga area.  

I’d love to help you plan your next trip and look forward to hearing from you.  

No. of countries visited: 40+ 

Favourite place to visit: Anywhere in South America

Next place on the list to visit: Kenya

Quote: “Never pass up a bathroom”

About me: With over 2 years of solo travel across 40+ countries, I am passionate about immersing myself in new cultures and uncovering the unique experiences each destination has to offer. Fluent in Spanish, Latin America is my particular area of experience and expertise. Whether you're after an exciting adventure or a peaceful getaway, I’m committed to designing a memorable and seamless trip tailored specifically to you. 

Why I love travel: It allows me to escape the sometimes repetitive nature of daily life. I enjoy experiencing new places or returning to ones that I love. I like making connections with people from places around the world and having experiences that can’t be replicated.

My travel tips:

• Meet the locals – Almost all of my favourite and most cherished travel experiences have involved meeting and making friends with the local people. It is a sure-fire way to have a more unique and intimate holiday experience.
• When in Rome – A cliché but one to that will enrich your travel, observe how the locals live and learn from it. Try the local brew or dish, join in on the fun. Also respect local customs and traditions, this will allow a richer and safer experience.
• Expect the unexpected- Be ready for unforeseen circumstances that will inevitably occur at some point during a trip. If you are expectant and prepared for troublesome scenarios you can save yourself a lot of grief. After all, you want to make your break from reality as stress free as possible.
  
  

My top 3 favourite destinations:

• Colombia- An up and coming travel destination, a country cursed with the reputation earned from its past. It is extremely geographically diverse and amazing bang for your buck. I still haven’t found a country with warmer and friendlier people.
• Spain- A country full of amazing destinations to discover, with a rich history and a world class gastronomical scene. The fun loving people, the nightlife and the picturesque towns with uniquely their Spanish architecture are a must experience.
• Mexico- Mexico is a country which is truly fascinating, an amazing place to get to know. It’s a big country with lots to explore - like the US it is made up of states (32), the more you see the more you’ll want to see. It is full of the most beautiful places you’ve never heard of. The locals are extremely friendly and of course the cuisine one of the best and most famous on the globe.
  
  

What’s in my suitcase:

• Spare phone, cables and a travel adaptor- Fact is electronics are a very important travel tool and to be prepared is important so you don’t have to go in the dark.
• A Journal- A great way to record all the little details and memorable moments. When moving fast and or experiencing a lot we naturally forget things. Writing it down will help to recall in future and also to have what you’ve written forever is something special.
• Travel cubes- Will help you to keep your suitcase nice and organised for easy packing and ultimately will save you time making things easier to find.
  
  

My most memorable travel stories:

• Walking the Camino de Santiago in Spain together with part of the Camino Portugues from Lisbon to Porto – totalling 1200kms. My hiking shoes broke so I did the last 1000kms in Sandals.
  
• Doing a 32 day Top Deck bus tour around Europe. Easily one of the best months of my life full of laughs and all round good times. I made some strong friendships and saw a lot in such a short space of time.

Jared

Sarah's passion for her career and professional manner is reflected in her efficiency when taking care of your business travel arrangements. It is no surprise that Sarah is consistently recognised as one of the Top 10 Consultants for the House of Travel Group in New Zealand, including being one of the legends in the Hall of Fame!

"I love making travel simple for my client's. I know exactly where they like to sit on each aircraft type; their favourite hotels to stay and all the nitty gritty details to make travel less stressful." 

Having recently celebrated working at House of Travel Christchurch City for 20 years, Sarah has extensive experience for all travel scenarios and is committed to finding the best possible solution for all her clients - even when issues are beyond her control. 

When not at her desk, Sarah loves competing in the weekly pub quiz and on the weekends you will find her planting more roses in her 150-year-old Homestead garden. 

Favourite place to visit: Disneyland 
Next place to visit: Paris and someday, Russia

Sarah