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Our Consultants  103

Esther Ru Bay

Esther Ru Bay

House of Travel Papamoa

For over 20 years, I’ve had the incredible privilege of helping people explore the world. From weekend getaways to once-in-a-lifetime journeys, I’ve sent travelers to every corner of the globe—each trip teaching me something new and deepening my passion for travel planning.

What I love most is working with people to craft experiences that go far beyond just itineraries and bookings. Whether it’s a romantic escape, a family adventure, a cultural deep dive, or a soul-searching solo trip, I take the time to understand what matters most to you. Together, we create meaningful, memorable journeys that you’ll carry with you for a lifetime.

In the past few years, the travel landscape has changed dramatically. Flight disruptions, evolving health regulations, and new requirements have made things more complicated than ever. But with experience comes adaptability. We've become experts at staying ahead of the curve—navigating changes with confidence, keeping you informed, and ensuring your plans stay on track no matter what.

My goal is simple: to take the stress out of travel so you can focus on the joy of discovery. From the moment we start planning to the moment you return home, I’m here to make your experience smooth, enjoyable, and truly unforgettable.

Travel might be more complex today—but that’s exactly why having someone in your corner makes all the difference. Let’s plan something amazing.


Esther

Caprice Whiteman

Caprice Whiteman

House of Travel Whanganui

After three years in the travel industry, my passion for travel continues to grow - from cultural experiences and unforgettable food to exciting adventures and relaxing escapes. What I enjoy most is helping turn my clients travel dreams into reality. 

Travel has been part of my life since I was three years old, and those early experiences sparked a passion that has continued to grow over the years. In 2021, I completed my Level 4 Certificate in Tourism, Airline and Flight Attending, which opened the door to my career in travel. 

I'm excited to discover new destinations and help others do the same!

Caprice 


Jess Carman

Jess Carman

House of Travel Wellington City

What I love most about my job is helping others make their travel dreams a reality! It may sound cheesy, but it really is true!

I started out back in 2002 & have enjoyed travels through South East Asia, the Pacific, Australia, USA, the UK & Europe!

After having my son just before our first Covid lockdown in 2020, I took a bit of a hiatus but came back to House of Travel in April 2024.

Once a travel agent, always a travel agent!

I really enjoy building relationships with my customers and taking the time to get to know them in the effort to ensure we create the dream holiday they are looking for.

I look forward to helping you weave your dreams too!

Jess 


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